Frequently asked questions (FAQ)
Frequently asked questions (FAQ) about the SBA, joining up and adding details to this website are listed below, in the order you'll need to complete them.
How do I find something on this website?
If you want to find something in particular on this site, you can find it using this website's search box at the top, left of every page, just above the menus.
Alternatively, you might want to use Google or Yahoo to search this website as they may give you different results. You can do that easily with the search boxes on the Help page. That page also has information on people to contact if you still can't find what you're after.
How do I take part in SBA and its events?
For more information on how to take part in the Southbank Bristol Arts organisation and its events, please see the Taking part page.
To take part in SBA events, you will need to become a member (please see the "How do I become a member of SBA?", below).
How do I become a member of SBA?
To become a member of SBA, you'll need to fill in the membership form and pay a membership fee. This can all be done online, as described on the joining page.
You may want to join the SBA even if you can't or choose not to participate in its events. Please see the Member benefits page (in the Taking part section) for more details of the benefits of being an SBA member.
Why do I have to fill in the forms online?
These forms used to be available to print out, fill in by hand and post of drop them off. An SBA volunteer would then (at some later date) transcribe them into some electronic format so that other SBA volunteers could get hold of the information to confirm membership, deal with membership requests, create website accounts and other such issues.
However completing the form online, saves both your time (posting or delivering paper forms) and SBA volunteers’ time, saves paper, reduces transcription errors and means that we can respond more quickly to membership applications and questions.
How do I get an account on the SBA website?
If you are new to the SBA and have not had an account on the site before, please contact the Web Team at the following email address to get your website account:
You should state your preferred username and email address to use on the website, and specify any other details as mentioned in email you were sent after registering.
A website administrator will make an account for you and you will be sent an email with details of how to log on to the site.
How do I log on to the SBA website?
Once you have your username and password you can log on to the site as described on the Logging in page.
Please make sure that you change your password to something that you will remember the first time you log in. Details of how to do this are included in the email you receive after your account has been made.
Always remember to press the "Submit" button at the bottom of the page after making any changes or additions to the site.
If you lose your username, password or both, please refer to the "What do I do if I lose my username and/or password?" section, below.
What do I do if I lose my username and/or password?
If you lose your password for the website, you can get the website to send you a logon that allows you to reset your password. Please see the Logging in page for more information.
If you lose your username, or username and password, please contact the Web Team at the following email address to retrieve your details:
They should be able to give you your username. Once you have your username you can get the website to send you a logon that allows you to reset your password, as described above.
How do I add my artist details for the 2011 arts trail?
The Adding your details: Requirements page lists the information that you need to gather before adding your artist details. It also specifies the format that any image you add to the website should take.
Once you have this all together, and your image in the right format, you can upload your details as described on the Creating your details page.
Always remember to press the "Submit" button at the bottom of the page after making any changes or additions to the site.
Please refrain from using solely uppercase characters (all capital letters, "ALL CAPS") in your titles and text, unless you have good reason (you are using an acronym, abbreviation, etc.). Writing text in all caps is harder to read, is considered to be poor netiquette and can come across as shouting, abusive or attention-seeking behaviour.
Please check your text before publishing to ensure it is correct and readable. If you find an error, you can always go back to the page and edit it afterwards.
How do I add a member news item or member blog item?
You can add these in a very similar way as adding your artist details (see above).
The only differences are that you do not need to select a venue or art category and you select "Member news" or "Blog item" under the "Create content" menu item on the left of the page to start adding an item.
Always remember to press the "Submit" button at the bottom of the page after making any changes or additions to the site.
Again, please refrain from using solely uppercase characters in your posts and check your text before publishing it (see previous question).
How do I view PDF files on this site?
Some of the files provided on this site (e.g. Arts Trail maps and leaflets) are PDF documents. You can often view these directly in your web browser (Internet Explorer, Firefox, Safari, etc.), though you may need add a plug-in, add-in or similar to your browser first (see your browser's help information for more information). To view the PDF, simply click on the link to the PDF file (either link text or a thumbnail image of the PDF). If you can't view a PDF in your web browser, you may be able to download it to your computer and view it in another program (see below).
Please be aware of this website's copyright policy, explained below (in 'What is your copyright policy?').
How do I download PDF files from this site?
Select/click on one of the thumbnail images, or the link below it, to open the PDF document. This should show you the PDF directly in your web browser, where you can print it or save it to your computer (via the File, Save menu or similar). If you can't view it in your web browser, you can still save it to your computer (so you can have a copy to keep or so you can open it outside your web browser). Right-click the link text or thumbnail (or use the Ctrl-click alternative if using a Mac, etc.) and choose 'Save Target As', 'Save Link As', 'Save Linked File As', 'Download Linked file' or the equivalent in your web browser. Then, choose your location to save the PDF file on your computer and click OK.
Please be aware of this website's copyright policy, explained below (in 'What is your copyright policy?').
How do I view a downloaded PDF file?
If you don't already have one on your computer, you may need a suitable version of Adobe Reader (also known as Adobe Acrobat) to view PDF files. Adobe Reader is available for free from the downloads section of Adobe's website. Other software from Adobe (Photoshop, etc.) or other software producers may also be capable of displaying and/or printing PDFs.
Please be aware of this website's copyright policy, explained below (in 'What is your copyright policy?').
What is your copyright policy?
All images, text, files and other data are copyright © of their owners or creators unless otherwise described.
Any material available on this site may be subject to copyright and so there may be restrictions on its use. If you are unsure of usage restrictions, you should check with the person who owns or created the content, or with the web team if you can't contact the owners or creators (see link at the bottom of the page for the web team email address).